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Unlock insights, predict challenges and resolve issues with an equipment 360-view
In the first part of our series, we discussed how equipment management has lagged behind the advances seen in customer relationship management (CRM), where a unified view of data has greatly enhanced customer interactions. Equipment management, by contrast, has suffered from fragmented and siloed data, making it challenging to obtain a holistic understanding of equipment…
Read MoreNavigating complexities in equipment management: The critical role of AI
In today’s fast-paced technological landscape, the principles of customer relationship management (CRM) have set a gold standard for personalized, data-driven interactions. CRM systems unify a wealth of customer data—from online behavior and purchase history to social profiles and location—providing a 360-degree view that enables businesses to enrich customer interactions, making them more contextual, efficient, and…
Read MoreKeep your data safe: Bring LLMs to you instead of sending data out
The global artificial intelligence market size is projected to be US$1,811.8 billion by 2030. The growth of AI has been compared to the early, untamed days of the Wild West, with technology quickly moving into uncharted areas. This expansion raises several issues, especially around data security and privacy. 75% of organizations across the world, in…
Read MoreSupercharging the future: Using AI to solve EVSE service challenges (Part 2)
In Part 1, we discussed how electric vehicle supply equipment (EVSE) manufacturers must scale their service and support efficiently to keep pace with the rapid build-out of EV charging infrastructure. We also explored the service and support challenges they face and how Bruviti can help EVSE manufacturers tackle them. In this part, we will explore…
Read MoreSupercharging the future: Using AI to solve EVSE service challenges (Part 1)
The electric vehicle (EV) industry is poised for a seismic shift, anticipated to skyrocket from a US$7 billion market in 2020 to a staggering US$100 billion by 2040. In parallel, the EV charging infrastructure in the US is set to expand from 4 million to 35 million charge points by 2035. However, this incredible growth…
Read MoreHow AI Solves Medical Device Support Challenges (Part 2)
In Part 1, we explored the service and support challenges that medical device manufacturers face today. We talked about how AI is transforming support and service functions in the industry, offering advanced solutions for diagnostics, knowledge transfer, and customer service. We also discussed Bruviti’s role in addressing these challenges. In this part, let’s explore how Bruviti…
Read MoreHow AI Solves Medical Device Support Challenges (Part 1)
Did you know that the global medical devices market size is projected to grow from $536.12 billion in 2023 to $799.67 billion by 2030, exhibiting a CAGR of 5.9%? The medical device industry is currently undergoing significant changes due to rapid technological advancements. With the introduction of innovative medical devices and the adoption of emerging…
Read MoreHow AI is redefining IT tech support (Part 2)
In Part 1, we explored the challenges in IT support and service today. We talked about how Artificial Intelligence (AI) is transforming support and service functions, offering advanced solutions for diagnostics, knowledge transfer, and customer service. We also talked about Bruviti’s role in addressing these challenges. In this part, let’s explore how Bruviti equipment service…
Read MoreHow AI is redefining IT tech support (Part 1)
The global IT hardware market size is expected to grow from $121.32 billion in 2023 to $177.11 billion by 2028, at a CAGR of 7.86%.This market is currently being reshaped by rapid technological evolution. The integration of cutting-edge technologies like Artificial Intelligence (AI) and cloud computing has significantly increased the complexity of hardware products. While…
Read MoreEnsuring Uninterrupted Packaging Operations Through AI (Part 2)
In Part 1, we talked about the rapidly evolving world of packaging equipment manufacturing. We observed how the industry’s transformation, driven by technological advancements, has brought forth a plethora of challenges, especially in the realm of maintenance and operations. As these machines become more intricate and sophisticated, the need for advanced solutions becomes paramount. The…
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