Bruviti Customer Assist
Applies Bruviti’s market-leading AI-powered knowledge to deliver a powerful, interactive front-line support tool that helps customers troubleshoot technical issues without agent intervention.
Bruviti Agent Assist
An AI-powered single-window dashboard that can be configured to include the wide array of equipment and customer information, parts inventory, and technical data an agent needs to resolve a customer’s issue.
Bruviti Tech Assist
Gives frontline technicians an AI-powered diagnostic tool and correct parts provisioning to improve fix rates on the first visit. When equipped with the latest in AR/VR technology, technicians can consult technical experts at a remote location for complex service issues.
Bruviti Smart Insights
Bruviti's Smart Insights and business intelligence dashboards provide management teams essential visibility into how each Bruviti tool is contributing to overall efficiency and bottom-line performance.