Bruviti Launches AI-Powered Triage for Providers of Home and Extended Warranties

With Bruviti’s Home Repair AI solution, warranty companies can deploy an effective appliance troubleshooting and diagnostics tool that resolves in-bound service requests faster to reduce warranty spend and improve consumer experience. CAMPBELL, Calif. – August 24, 2023: Bruviti, the leader in AI-powered service triage applications, has launched a dedicated solution for home- and extended-warranty providers…

Bruviti Appoints Former GE Appliances COO Melanie Cook to Board of Advisors

Ms. Cook brings global experience in leading lifecycle product management, end-to-end supply chain expertise, and driving digitization and transformational change CAMPBELL, Calif. — March 16, 2023: Bruviti, the leader in AI-powered predictive service applications, has appointed Melanie K. Cook, the former chief operating officer of GE Appliances, to the company’s board of advisors. Ms. Cook retired as COO…

Bruviti Raises $5M Series A Investment from the Marcone Group

Funding from the world’s top distributor and value-add service provider of parts and equipment for home appliances, HVAC, plumbing, pool supplies, and commercial kitchens, validates Bruviti’s strategy for expanding the presence of AI-powered triage in the service and support sector CAMPBELL, Calif. — November 15, 2022: Bruviti, the leader in AI-powered predictive service applications, has raised a…

The Marcone Group and Bruviti Partnership Creates Leading Edge Advanced Triage Solutions for the Home Segment

The Marcone Group, the largest authorized appliance parts distributor in the world, is pleased to announce a partnership with Bruviti, the leading provider of AI-driven predictive and triage service technology. St. Louis, MO – October 13, 2022: Marcone has been operating for nearly 90 years and has a track record of delivering exceptional service and…

Bruviti Triage Center Helps Organizations Quickly Build AI Capabilities for Service Teams

Bruviti Triage Center provides a no-code AI tool for OEMs, independent service providers, and warranty providers to enhance their self-help, contact center, and technical support capabilities using artificial intelligence CAMPBELL, Calif. — December 2, 2021, 2021: Bruviti, the leader in AI-driven predictive service applications, has launched Bruviti Triage Center, a no-code web application that enables manufacturers, independent servicers, and…

Bruviti Partners with National Service Alliance to Provide Advanced Triage Solutions for Home Appliance Market

Home- and extended-warranty providers will benefit from the combination of NSA’s deep appliance-repair expertise and Bruviti’s AI-powered diagnostics and problem-resolution capabilities SALT LAKE CITY, Utah and CAMPBELL, Calif. —August 19, 2021: Bruviti, a provider of AI-driven predictive service applications, has signed a technology and distribution agreement with National Service Alliance (NSA), a provider of warranty-management and triage solutions for the aftermarket support…

Bruviti’s New SmartService Pack Reduces Service Costs for Home and Extended Warranty Companies

Latest AI-powered predictive service application is optimized for the needs of extended warranty companies, home warranty companies and their service contractor networks looking to improve the service experience for the consumer while reducing service costs CAMPBELL, Calif. —November 17, 2020— Bruviti, a provider of AI-driven predictive analytics applications for manufacturers of appliances and commercial equipment, announced the availability…

AHAM Honors Bruviti CEO Andy Chinmulgund for Service to Appliance Industry

This award means a lot to all of us at Bruviti. We have dedicated our company to helping AHAM members improve their customer-service offerings across their contact centers and service departments. We joined AHAM with the vision of bringing connectivity and predictive service capabilities to this important industry. Since then, we have contributed to the Supplier Division, helped…

Bruviti’s new AI-driven core and applications suite transforms service & support operations

Bruviti Predictive Suite equips OEMs with powerful applications that leverage artificial intelligence to transform support, service and IoT machine data into valuable operational insights that reduce MTTD and MTTR service costs, and enable in-field equipment to predict which parts will fail CAMPBELL, Calif—October 30, 2018—Bruviti, a provider of AI-driven IoT applications for predictive analytics of…

AHAM announces new volunteer leaders

Taylor of LG Electronics Succeeds Cook of GE Appliances as Chair of AHAM Board of Directors; New Officers and Members of Board Named WASHINGTON, D.C. (April 27, 2018)- The Association of Home Appliance Manufacturers (AHAM) announced the election of John Taylor, of LG Electronics USA, as Chairman of its Board of Directors, as well…