Put the power of AI into the hands of your service teams.

Bruviti Service AI is built to help service teams accelerate successful resolutions, work with maximum efficiency, and optimize customer experiences.

Drive revenue, not trucks

Bruviti's Assist Suite of applications put the power of generative AI to work for you and can be deployed as a standalone application or built into existing systems.


Customer Assist:

Empower your customers 24/7 with generative chat assistance.

Enhance customer satisfaction while reducing the need for service agent intervention.


Agent Assist:

Arm your agents with resolution intelligence to support every call.

Improve agent productivity and resolution rates, reduce unnecessary truck-rolls.


Tech Assist:

Equip your technicians with on-site diagnostics and decision support.

Boost productivity, accelerate onboarding and increase first time fix rates.

Specialized AI built for secure application

Our specialized Service AI foundation model has been trained on a vast array of domain-specific data, allowing it to learn contextual patterns and utilize natural language prompts to generate intelligence that meets the unique needs of field service teams. Service AI's built-in security layer ensures that your data is protected and accessible only to you.










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Trusted by industry leading brands

Hear from our customers

Jacob Burroughs

CFO, Commercial and Customer, Electrolux

The resolution intelligence that Bruviti’s solutions have delivered has helped us to increase productivity and efficiency and positively impact our business KPI’s. I highly value our collaborative, long-term partnership.

Keri Llewelyn

Welbilt Chief Commercial Officer

Bruviti’s Assist Suite has played a key role in transforming our customer readiness, where up-time is mission-critical. By applying Bruviti’s AI-powered predictive intelligence capability across our product lines we helped our agents and techs resolve service problems faster and more cost efficiently.

Neil Capper

Global Technical Manager Merrychef

Bruviti Tech Assist is core to the training and success of our field service technicians, and the intelligence that it captures is helping our product and QA teams to deeply understand the customer experience and focus on opportunities to improve it.

Apply the power of service AI in your field

Learn how Bruviti products can support your service goals