Transform customer service for equipment and devices

Get the right answer faster, at a fraction of the cost

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Automate issue resolution with AI agents

Transform productivity with AI agents that automate customer service processes, data and integrations uniquely for equipment and device support. Deploy agents out of the box or build to your need, all within your service systems and environment. Free your customer service teams from repetitive tasks, elevate experiences and improve results.

Issue Agent
Issue Agent

Issue Agent

Harness the power of advanced image and language recognition to automatically detect issues with equipment

  • Identify equipment type, make & model instantly
  • Automatically detect causes of problem
  • Dramatically reduce call handle time

 
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Triage Agent
Parts Agent

Securely deployed in your service workflows

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Jacob Burroughs

CFO, Commercial and Customer, Electrolux

The resolution intelligence that Bruviti's solutions have delivered has helped us to increase productivity and efficiency and positively impact our business KPI's. I highly value our collaborative, long-term partnership.

Keri Llewelyn

Welbilt Chief Commercial Officer

Bruviti's Assist Suite has played a key role in transforming our customer readiness, where up-time is mission-critical. By applying Bruviti's AI-powered predictive intelligence capability across our product lines we helped our agents and techs resolve service problems faster and more cost efficiently.

Neil Capper

Global Technical Manager Merrychef

Bruviti Tech Assist is core to the training and success of our field service technicians, and the intelligence that it captures is helping our product and QA teams to deeply understand the customer experience and focus on opportunities to improve it.

Success stories

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How Bruviti's Vision AI helped a leading EV charging station manufacturer reduce service resolution time by 50%

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Bruviti’s Parts AI agent increased tech productivity

How Bruviti's Parts AI agent enabled a leading global appliance manufacturer to increase first time fix rates...

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Put AI automation agents to work for you

Eliminate repetitive tasks, elevate experiences, improve results

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