Bruviti AI transforms service operations.

Our expert applications are used by some of the world's top service organizations to equip CSRs and field technicians with better, faster diagnostic tools.

With Bruviti, customer downtime is minimized and parts operations are optimized.

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If you're looking to apply the power of AI to your equipment service, Bruviti offers the fastest way to achieve your goals.

CA

Bruviti Customer Assist

A powerful, interactive front-line support tool that helps customers troubleshoot technical issues without agent intervention.

AA

Bruviti Agent Assist

A comprehensive triage dashboard that supports agents through intelligent search, customizable widgets, parts prediction, and intelligent decision trees.

TA

Bruviti Tech Assist

Equips frontline technicians with an AI-powered diagnostic tool and accurate parts provisioning that improves fix rates on the first visit.

PP

Bruviti Parts Prediction

Determines which parts will be needed to fix a job right in the first visit. A key benefit is a reduction in truck rolls.

SI

Bruviti Smart Insights

Custom business-intelligence dashboards provide management with visibility into KPIs and insights into how overall efficiency can be improved.

TRUSTED BY

GE Appliance

GE Profile

Mabe

Welbilt

Aga

Frymaster

Merrychef

Electrolux

Frigidaire

Tappan

Wolf

Lynx

SubZero

Cove

Viking

Haier

Monogram

Cafe

BRUVITI REDUCES COSTS AND BOOSTS CUSTOMER SATISFACTION

First-call issue resolution

+%

Agents resolve more issues, faster

Inbound call deflection

+%

Customers use self-service to resolve issues

Onsite service calls

-%

Issues are resolved without a costly truck roll

Customer satisfaction

+%

Overall increase in customer satisfaction metrics

Want to learn more about how we can help you achieve your service goals? Let's get started!