Automating Installed Base Workflows for Data Center Equipment

Tracking thousands of servers across BMC consoles, spreadsheets, and ticketing systems burns hours daily—time that could prevent the next outage.

In Brief

Automate asset tracking and configuration management by consolidating telemetry, firmware status, and contract data into a single interface. Eliminate swivel-chair lookups across BMC consoles, spreadsheets, and ticketing systems while maintaining real-time visibility into deployed infrastructure.

The Workflow Bottlenecks

Swivel-Chair Asset Lookups

Service teams toggle between IPMI consoles, inventory spreadsheets, and contract databases to verify configuration details. Each lookup interrupts troubleshooting flow and delays resolution.

8-12 System Logins Per Asset Query

Configuration Drift Goes Undetected

Manual tracking cannot keep pace with firmware updates, hardware swaps, and configuration changes across hyperscale deployments. Outdated records lead to incorrect service decisions.

40% Asset Records With Configuration Mismatch

Missed Renewal Opportunities

Contract expiration dates live in disconnected systems. Service teams discover lapsed coverage only when customers call with issues, damaging trust and reducing renewal rates.

25% Contracts Expire Before Renewal Contact

Single Pane of Glass for Asset Management

Bruviti consolidates BMC telemetry, inventory records, and contract data into a unified view. When a service team member opens a server inquiry, the platform surfaces current firmware version, warranty status, maintenance history, and recent anomaly alerts—no context switching required.

The platform continuously monitors configuration state across the installed base, automatically flagging drift between recorded and actual configurations. Automated workflows trigger renewal notifications 90 days before contract expiration, presenting service teams with current asset utilization data to support upsell conversations. This transforms asset management from reactive data entry into proactive lifecycle orchestration.

Workflow Improvements

  • 70% reduction in asset lookup time by consolidating seven systems into one interface.
  • 15% increase in contract renewal rates through automated expiration alerts and utilization data.
  • Real-time configuration monitoring eliminates 90% of manual drift audits and associated labor costs.

See It In Action

Data Center Scale and Complexity

Hyperscale Asset Management

Data center operators manage infrastructure spanning hundreds of thousands of compute nodes, storage arrays, and cooling systems. Manual asset tracking breaks down at this scale—configuration changes occur faster than spreadsheets can capture, and firmware versions diverge across hardware generations.

The platform ingests telemetry directly from BMC interfaces, automatically maintaining configuration records for each server, PDU, and UPS. When a cooling system shows thermal drift or a storage array reports elevated error rates, service teams see complete asset history, current warranty status, and recommended maintenance actions in one view. This eliminates the workflow friction that delays issue resolution in hyperscale environments.

Implementation Pathway

  • Pilot with compute infrastructure first to demonstrate lookup time reduction and gain immediate workflow value.
  • Integrate BMC telemetry feeds and existing CMDB to enable real-time configuration monitoring without data migration.
  • Track contract attachment rate over 90 days to quantify renewal improvement for leadership review.

Frequently Asked Questions

How does automated asset tracking handle configuration changes made outside the platform?

The platform continuously polls BMC interfaces and compares detected configurations against recorded state. When it detects drift—such as a firmware update or component swap—it automatically updates records and flags the change for review. This ensures asset data remains accurate regardless of how changes occur.

What telemetry sources does the platform monitor for data center equipment?

It ingests data from IPMI and BMC interfaces, server management controllers, PDU monitoring systems, environmental sensors, and UPS status feeds. These streams provide real-time visibility into power consumption, thermal conditions, component health, and availability metrics across the installed base.

Can service teams access asset history during active troubleshooting?

Yes. When investigating an issue, teams see complete maintenance history, recent configuration changes, related anomaly alerts, and warranty status in the same interface. This eliminates interruptions to search separate systems and accelerates root cause identification.

How does the platform identify contract renewal opportunities?

It monitors contract expiration dates and automatically triggers notifications 90 days before renewal deadlines. The platform also surfaces asset utilization data, performance trends, and upgrade recommendations to support renewal conversations with current lifecycle context.

What happens when the platform detects configuration drift in critical systems?

It immediately flags the discrepancy, updates asset records, and alerts the appropriate team based on severity rules. For example, detecting an unauthorized firmware downgrade on production storage triggers an escalation workflow, while routine component replacements simply update inventory records.

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See Your Asset Data Unified

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