Riding the AI-Wave: A New Era of Vertical Transportation (Part 2)


In Part 1, we explored the evolving landscape of the elevator and escalator industry. We witnessed how innovation and legislation are reshaping this sector, creating smarter, safer, and more efficient transportation solutions. However, these advancements have also presented challenges, particularly in the realm of maintenance, as these machines transition from mechanical to electronic marvels.

How AI is Transforming Elevator Maintenance

In this part, we’ll delve deeper into how Artificial Intelligence (AI) is breathing new life into elevator and escalator maintenance. The key to this transformation lies in the vast amounts of data these machines generate. Connected elevators equipped with sensors and advanced technology are akin to treasure troves of information. This data can empower AI systems to anticipate issues, optimize maintenance, and enhance overall performance.

Predictive Maintenance: The AI Advantage

Predictive maintenance, though not a new concept, has witnessed a transformative evolution with the introduction of Generative AI. While conventional predictive maintenance relies on historical data and statistical models, AI-powered systems excel in handling diverse real-time data. They can uncover intricate patterns and correlations, adapting to evolving conditions. 

What truly distinguishes AI-powered predictive maintenance is its precision in identifying potential failures. It offers insights at a granular level, often specifying the exact components or parts at risk. This level of accuracy not only enhances maintenance effectiveness but also minimizes downtime and reduces costs. In essence, AI elevates predictive maintenance, making it smarter, more efficient, and more adaptable to today’s complex and dynamic industrial landscapes.

Predictive maintenance on average increases productivity by 25%, reduces breakdowns by 70%, and lowers maintenance costs by 25%.

AI-powered predictive maintenance analyzes real-time data from elevators and escalators to predict when maintenance is needed. It takes into account usage patterns, environmental conditions, and equipment health to schedule maintenance precisely when it’s necessary. 

Parts Prediction: Reducing Downtime and Improving Safety

Imagine an elevator or escalator breaking down due to a faulty component, and the technician arriving without the required part. It’s a scenario that leads to prolonged downtime, frustrated passengers, and increased repair expenses. AI solves this problem by predicting which parts are more likely to fail based on historical data and real-time performance analysis.

With AI algorithms at play, technicians are dispatched with the right parts in hand, increasing the chances of completing repairs on the first visit. This not only reduces downtime but also enhances safety by ensuring that the necessary components are readily available.

Bruviti’s AI-Powered Solutions for Elevator/Escalator Maintenance

Now, let’s explore how Bruviti is harnessing the power of Generative AI (Gen AI) to revolutionize elevator and escalator maintenance:

Elevator and escalator technicians need to have a profound understanding of complex machinery, electrical systems, and safety protocols. With the help of Generative AI Bruviti’s technicians work and elevate their efficiency to new heights.

Generative AI, with its ability to simulate human-like thinking and problem-solving, offers several invaluable advantages to elevator and escalator technicians.

Bruviti’s Gen AI-based solutions are a game-changer for the vertical mobility industry. With our enhanced capabilities, we ensure drastically reduced downtime, effective maintenance and more efficient vertical transportation systems for us all.


In this part, we’ve explored how AI is fundamentally transforming elevator and escalator maintenance. From predictive maintenance that minimizes downtime to parts prediction that ensures timely repairs, AI is elevating the efficiency and safety of these essential machines.

Bruviti’s innovative AI-powered solutions stand at the forefront of this transformation, providing informed assistance, enabling customers to troubleshoot, and delivering comprehensive data analytics. With AI, elevator and escalator maintenance is evolving into a proactive, efficient, and customer-centric field.

If you have any questions about Bruviti’s AI-driven solutions or would like to explore how AI can enhance your elevator or escalator maintenance, please don’t hesitate to reach out. Together, we’re shaping a safer, smarter, and more efficient future for this vital industry.