Stay updated with the latest news and industry events


Bruviti SmartService Pack for Home Appliances

When: Mar 25, 2021 | 11:00 AM (PST)


Fine-tune your service center AI’s knowledge and triage skills

When: Feb 18, 2021 | 11:00 AM (PST)


How accurate parts prediction transforms the service center

When: Dec 17, 2020 | 11:00 AM (PST)


Using AI to maximize first-time fix rates of commercial foodservice equipment

When: Nov 17, 2020 | 11:00 AM (PST)


How AI technology can enhance customer service for home appliance equipment

When: Sep 15, 2020 | 11:00 AM (PST)


Press Releases

Bruviti Launches AI-Powered Triage for Providers of Home and Extended Warranties

August 24, 2023

With Bruviti’s Home Repair AI solution, warranty companies can deploy an effective appliance troubleshooting and diagnostics tool that resolves in-bound service requests faster to reduce warranty spend and improve consumer experience. CAMPBELL, Calif. – August 24, 2023: Bruviti, the leader in AI-powered service triage applications, has launched a dedicated solution for home- and extended-warranty providers…

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Bruviti Appoints Former GE Appliances COO Melanie Cook to Board of Advisors

March 16, 2023

Ms. Cook brings global experience in leading lifecycle product management, end-to-end supply chain expertise, and driving digitization and transformational change CAMPBELL, Calif. — March 16, 2023: Bruviti, the leader in AI-powered predictive service applications, has appointed Melanie K. Cook, the former chief operating officer of GE Appliances, to the company’s board of advisors. Ms. Cook retired as COO…

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Bruviti Raises $5M Series A Investment from the Marcone Group

November 15, 2022

Funding from the world’s top distributor and value-add service provider of parts and equipment for home appliances, HVAC, plumbing, pool supplies, and commercial kitchens, validates Bruviti’s strategy for expanding the presence of AI-powered triage in the service and support sector CAMPBELL, Calif. — November 15, 2022: Bruviti, the leader in AI-powered predictive service applications, has raised a…

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The Marcone Group and Bruviti Partnership Creates Leading Edge Advanced Triage Solutions for the Home Segment

October 13, 2022

The Marcone Group, the largest authorized appliance parts distributor in the world, is pleased to announce a partnership with Bruviti, the leading provider of AI-driven predictive and triage service technology. St. Louis, MO – October 13, 2022: Marcone has been operating for nearly 90 years and has a track record of delivering exceptional service and…

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Bruviti in the News