Issue AI Agent
Detect issues with precision
Harness image and language recognition to automatically detect issues with equipment
Issue agent helped a leading EV charging station manufacturer reduce service resolution time by more than 50%
Automatic detection
Detect physical defects and anomalies with real-time image recognition and using natural language processing to interpret customer descriptions and logs to detect issues
Equipment recognition
Identify the make, model, and type of equipment automatically from an image or a detailed description, ensuring accurate context for issue detection
Data validation
Automatically train models and cross-reference data from connected systems, service histories, and repair logs, ensuring accurate classification and validation of issues