About Us

At Bruviti, we are singularly focused on helping businesses deliver better customer support through automated problem triage. We develop intelligent AI algorithms for support and service teams of OEMs, warranty providers, servicers, and parts distributors across numerous industries. Our customers benefit from faster call resolution, fewer truck rolls, optimized inventory management, and by offering an efficient omnichannel customer experience.

 

Bruviti makes sense of any OEM's product and service data, instantly transforming it into service insights and process automation. We have pioneered an approach that solves a wide array of service problems using big-data analytics and machine-learning techniques. This technology is at the heart of our product offering: an AI-powered intelligent triage center for fault prediction, part prediction, case-based reasoning, and expert guidance.

 

Bruviti's Triage Center integrates and plays well with industry-leading CRM systems, data lakes, and other enterprise systems. The best part: we can get our customers up and running in just a few days, so that they can deliver better customer service from Day One.

 

Our leadership team is a group of Silicon Valley experts with vast experience with both startups and Fortune 100 companies for 25+ years. The founding team has successfully built companies from inception to successful exit, and has experience in software development in networking, IoT, big-data analytics, machine learning, and artificial intelligence. This team has successfully deployed solutions with Fortune 100 companies around the world.

 

Our mission is to be the premier AI-powered triage suite for OEMs, warranty providers and servicers of field serviceable equipment worldwide.

Management Team

Andy Chinmulgund

Chief Executive Officer

Andy has extensive technical, product management and business development experience in building applications and technologies ranging from AI/ML, IoT, enterprise cloud and embedded software technologies. Previously Andy co-founded his first successful venture, Kenati Technologies, a home networking software company.

Sanmitra Pandharpur

Chief Technology Officer

Sanmitra is responsible for the overall engineering strategy, execution and development at Bruviti. Previously, Sanmitra co-founded and was the VP engineering of Kenati Technologies. Sanmitra served as VP engineering and head of IDC, responsible for the integration of 2Wire and Kenati, and the expansion of 2Wire IDC from 70 to 350+ team supporting all 2Wire product lines.

Rich Larsen

Chief Commercial Officer

Rich is responsible for implementing, executing and delivering Bruviti's external objectives, including global business development of customer, partner and other external relationships. He was the VP business development at Kenati Technologies, and also served in senior executive roles at NRG Energy, Smart Energy Instruments and Sun Microsystems.

Tom Meehan

VP Strategy

Tom is focused on developing partnership and solution strategies that will see the delivery and integration of Bruviti predictive analytics and AI technologies. Tom's experience includes business development and product management roles at startups and large organizations that include Ericsson, PeerApp, Zeugma Systems, Redback Network, Nortel, and Bay Networks.

Brian Davis

VP Business Development

Brian spearheads customer success initiatives, harnessing Bruviti's unique capabilities in Artificial Intelligence to transform field services do. With over 20 years of experience across early-stage technology start-ups and established corporations, Brian possesses a wealth of knowledge in applying AI technologies to innovative new use cases. Committed to partnering with companies throughout their digital transformation journey, Brian is focused on accelerating performance, efficiency, accountability, and management by leveraging Bruviti's proven predictive analytics and AI technologies.

Brian holds a Bachelor of Science in electrical engineering from Pennsylvania State University, and an MBA from the Anderson Graduate School of Management at UCLA.

Paul Greenland

Chief Marketing Officer

Paul oversees go-to-market strategy, brand building and lead generation in support of Bruviti's growth objectives. Prior to Bruviti, Paul led global marketing & corporate communications at Natera, supporting company growth of more than 50% annually. Previously, Paul spent more than 12 years at HP, most recently as vice president of global demand generation and marketing operations, responsible for running global centers in the Americas, Europe, Asia. During his time at HP, Paul led the company-wide build out the digital platforms to enable delivery of local go to market capabilities at a global scale.

Paul holds an MBA from Vanderbilt University's Graduate school of Management.

Ajey Walavalkar

VP Data Science

Ajey is responsible for all activities related to data science and provides technical leadership for developing strategy and building and maintaining predictive models based on AI and machine learning, and digital twin solutions. After his Ph.D., Ajey has worked for more than 20 years in the field of multi physics engineering simulations.

Press Releases

Bruviti’s new AI-driven core and applications suite transforms service & support operations

October 30, 2018

Bruviti Predictive Suite equips OEMs with powerful applications that leverage artificial intelligence to transform support, service and IoT machine data into valuable operational insights that reduce MTTD and MTTR service costs, and enable in-field equipment to predict which parts will fail CAMPBELL, Calif—October 30, 2018—Bruviti, a provider of AI-driven IoT applications for predictive analytics of…

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AHAM announces new volunteer leaders

April 27, 2018

Taylor of LG Electronics Succeeds Cook of GE Appliances as Chair of AHAM Board of Directors; New Officers and Members of Board Named   WASHINGTON, D.C. (April 27, 2018)- The Association of Home Appliance Manufacturers (AHAM) announced the election of John Taylor, of LG Electronics USA, as Chairman of its Board of Directors, as well…

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K2 Inc. rebrands as Bruviti

April 9, 2018

Campbell, CA (April 9th 2018) K2 Power, Inc. today announced that the company will now be doing business as Bruviti (pronounced Bruh-viti), effective immediately. In addition to the new dba name, a companion logo has been adopted that reflects the predictive analytics capabilities that Bruviti brings to the IoT market. The etymology of Bruviti comes from the sanskrit…

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AHAM 2017 meeting observations

May 8, 2017

K2 was a Silver Sponsor at the 2017 AHAM (Association of Home Appliance Manufacturers) annual meeting, April 30 – May 2 in Washington D.C. AHAM is celebrating its 50th year as a trade organization, representing an industry that has grown to $33B in value.It was particularly interesting to note that many manufacturers are studying how…

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Events Calendar

Field Service Palm Springs 2024

May 6 - 8, 2024

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