Bruviti blog
Riding the AI-Wave: A New Era of Vertical Transportation (Part 2)
Introduction In Part 1, we explored the evolving landscape of the elevator and escalator industry. We witnessed how innovation and legislation…
Riding the AI-Wave: A New Era of Vertical Transportation (Part 1)
In recent years, the elevator and escalator industry has undergone a remarkable transformation. With the advent of smart elevators, cable-free designs,…
How AI-Powered solutions are pioneering a new era for home warranty providers
Did you know that only about 25% of the houses sold in the US in 2020 had home warranty coverage? So,…
Transforming field service with AI: Unlocking knowledge and streamlining service
Introduction Knowledge, as they say, is power and in the field service sector especially, technicians and agents must navigate vast amounts of…
How warranty companies can reduce their service costs
A home or extended warranty is a renewable home service plan that offers discounted repair and replacement services for applicable household…
Service solutions for medical devices
Definitely not “set it and forget it” The multibillion-dollar US medical device industry is the largest in the world and is…
How AI can improve support and boost uptime of foodservice equipment
Having their kitchen equipment up and running is critical for restaurants to maintain their operations and ensure business continuity. By Andy…
For commercial food service operators, AI improves service
As diners return to restaurants that are struggling to attract staff, foodservice equipment reliability is key. By Andy Chinmulgund Restaurants are…
Customers want easy problem resolution, so make your self-help channels smarter
When your website has a knowledgeable and efficient technical support feature, powered by AI, you can deliver rich, detailed self-help that…
To build your AI-assisted service team, just add knowledge
Fast access to technical know-how is what makes a good technical support great. To that end, every service and support organization…
Does your service AI assimilate and transfer know-how?
Organizations that make a commitment to documenting the valuable knowledge of their subject-matter experts can more quickly and effectively onboard, train,…
Announcing the Bruviti SmartService Pack for Home Appliances
New turnkey solution provides advanced appliance fault diagnostics for extended warranty companies, home warranty companies, and their service contractor networks. By…