Platform
About Us
Leaders in intelligent customer service automation
As a native AI company, we specialize in building the cognitive architectures and domain-specific reasoning required to deliver effective problem-solving AI automation agents. Our deep track record in artificial intelligence allows us to deliver solutions tailored to meet the unique needs of each customer, all while maintaining the highest commitment to trust, security, and compliance.
ContactBruviti AI platform capabilities
Rule-Based
IOT
Rule-Based
Pre-Trained
Agent Assist
Customer Assist
Assistants
Reasoning
Issue Agent
Triage Agent
Parts Agent
Agentic Automation
Rule-Based
IOT
Rule-Based
Pre-Trained
Agent Assist
Customer Assist
Assistants
Reasoning
Issue Agent
Triage Agent
Parts Agent
Agentic Automation
Rule-Based
IOT
Rule-Based
Pre-Trained
Agent Assist
Customer Assist
Assistants
Reasoning
Issue Agent
Triage Agent
Parts Agent
Agentic Automation
Vision
Bruviti is dedicated to supporting the technologies, devices, and equipment that power everyday life. Founded with the vision to streamline the complexities of service operations, our cognitive AI agents automate labor-intensive support processes, enhancing customer experiences and improving business outcomes.
Mission
Our goal is simple: deploy AI agents to solve complex service problems. We recognize that resolving complex issues—not just answering queries—requires seamless coordination between customers, contact centers, field service technicians, and parts suppliers. That's why we've developed a domain-specific cognitive AI platform with advanced reasoning and problem-solving capabilities to automate the entire resolution process from start to finish.
Meet our leaders
Andy Chinmulgund
Chief Executive Officer
Andy, the CEO and Founder of Bruviti, leads with a visionary approach to AI-driven customer service solutions. A seasoned Silicon Valley entrepreneur, Andy has built and scaled cross-border software teams, bringing deep expertise in cloud computing, M&A, and telecom infrastructure.
With leadership roles at Ericsson and 2Wire behind him, Andy has a unique blend of technical and strategic insight, driving Bruviti’s mission to enhance service operations. He also serves as Chair of the Supplier Division and Board Director at AHAM, advocating for industry innovation.
Andy holds an MS in Computer Science & Engineering from The University of Toledo.
Sanmitra Pandharpur
Chief Technology Officer
Sanmitra, the Chief Technology Officer at Bruviti, leads tech innovation with expertise in AI solutions for the appliance industry. Prior to Bruviti he was VP of Engineering at 2Wire and Kenati Technologies, developing cutting-edge network management systems. His career is marked by significant contributions to technology strategy and product development, deeply influencing the sectors he engages with.
Sanmitra holds an MS in Computer Engineering from the University of Southern California
Brian Davis
VP, Business Development
Brian leads the business development efforts at Bruviti as the Vice President, focusing on leveraging AI to enhance customer service operations. With a career spanning over three decades in technology, Brian has a proven track record of driving growth and innovation in software industries. Before Bruviti, he played a pivotal role as Principal Program Manager at Microsoft, where he worked on Azure IoT D&D, enhancing IoT accessibility and efficiency.
Brian holds an MBA from UCLA’s Anderson School of Management
Ajey Walavalkar
VP, Data Science
Ajey leads as the VP of Data Science at Bruviti, where he has been instrumental in shaping the company’s AI strategy and product development. With over 20 years of experience in AI/ML technology, data science, and engineering simulations, Ajey has a deep-rooted history of leading data-driven projects that align closely with business goals.
Prior to Bruviti, he held leadership roles at ANSYS, Gexcon, and as an independent consultant, focusing on complex CFD simulations and global data solutions.
Ajey holds a PhD in Mechanical Engineering from Penn State University.
Tom Meehan
VP, Partnerships and Alliances
Tom Meehan serves as a Business, Strategy, and Product Management Consultant at Bruviti, specializing in AI and ML solutions for the service market. He leverages his extensive background in technology to drive strategic partnerships and industry advancements.
Before joining Bruviti, Tom was the VP of Product Management at Zeugma Systems, where he led the development of broadband TV solutions and cloud strategies.
He holds a Bachelor’s degree in Engineering from Trinity College, Dublin.
Paul Greenland
Chief Marketing Officer
Paul leads marketing and go-to-market strategy in support of Bruviti’s growth objectives. Prior to Bruviti, Paul led global marketing Natera, supporting company growth of more than 50% annually. Previously, Paul spent 12 years at HP, in various leadership roles including vice president of global demand generation and vice president of marketing technology & operations.
Paul holds an MBA from Vanderbilt University.